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Folder: FAA Admin OLCFAA Admin OLCNo presence informationRaymond Taylor
Folder: Employee Satisfaction Work-ShopEmployee Satisfaction Work-ShopNo presence informationDaniel Schwartz
Folder: Old files (Service Lists, Blank Template, misc docs)Old files (Service Lists, Blank Template, misc docs)No presence informationJoyce Sabados
Folder: Samples of IT web page, template, KB articlesSamples of IT web page, template, KB articlesNo presence informationJoyce Sabados
Folder: KB Standards_Guidelines_ProceduresKB Standards_Guidelines_ProceduresNo presence informationGabrielle Krim
Folder: Michael DocumentsMichael DocumentsNo presence informationMichael Sampson
Email-Forms.xlsEmail-FormsNo presence informationSusan Duciaume
List of Trademarks.docList of TrademarksNo presence informationDaniel Schwartz
HEAT SLA and OLA HOW TO.doc
Checked Out To: Daniel SchwartzHEAT SLA and OLA HOW TO.doc
Checked Out To: Daniel SchwartzHEAT SLA and OLA HOW TONo presence informationDaniel Schwartz
ICS_wireless_troubleshooting.docICS_wireless_troubleshootingNo presence informationXolani Ngwenya
Service Desk Call Handling etiquette.pdfService Desk Call Handling etiquetteNo presence informationXolani Ngwenya
Checklist and timeline.xlsChecklist and timelineNo presence informationXolani Ngwenya
Service-ArticleNo-Changes.xlsService-ArticleNo-ChangesNo presence informationJoyce Sabados
Status of FAQs in KB.xls
Checked Out To: Joyce SabadosStatus of FAQs in KB.xls
Checked Out To: Joyce SabadosStatus of FAQs in KBNo presence informationGabrielle Krim
Service catalog master list.xlsService catalog master listNo presence informationJames Johnson
CoreServices-Descriptions.docCoreServices-DescriptionsNo presence informationSusan Duciaume
Reorganization-AfterFocusGroup.docReorganization-AfterFocusGroupNo presence informationSusan Duciaume
nov092007-focus-group.docnov092007-focus-groupNo presence informationGabrielle Krim
Changes agreed upon.docChanges agreed uponNo presence informationJoyce Sabados
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 UC Santa Cruz IT Service Catalog
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